What are healthcare providers' understandings and experiences of compassion? The healthcare compassion model: a grounded theory study of healthcare providers in Canada

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dc.contributor.authorSinclair, Shane
dc.contributor.authorHack, Thomas F
dc.contributor.authorRaffin-Bouchal, Shelley
dc.contributor.authorMcClement, Susan
dc.contributor.authorStajduhar, Kelli
dc.contributor.authorSingh, Pavneet
dc.contributor.authorHagen, Neil A
dc.contributor.authorSinnarajah, Aynharan
dc.contributor.authorChochinov, Harvey Max
dc.date.accessioned2018-03-16T17:40:19Z
dc.date.available2018-03-16T17:40:19Z
dc.date.issued2018-03-14
dc.description.abstractBackground Healthcare providers are considered the primary conduit of compassion in healthcare. Although most healthcare providers desire to provide compassion, and patients and families expect to receive it, an evidence-based understanding of the construct and its associated dimensions from the perspective of healthcare providers is needed. Objectives The aim of this study was to investigate healthcare providers’ perspectives and experiences of compassion in order to generate an empirically derived, clinically informed model. Design Data were collected via focus groups with frontline healthcare providers and interviews with peer-nominated exemplary compassionate healthcare providers. Data were independently and collectively analysed by the research team in accordance with Straussian grounded theory. Setting and participants 57 healthcare providers were recruited from urban and rural palliative care services spanning hospice, home care, hospital-based consult teams, and a dedicated inpatient unit within Alberta, Canada. Results Five categories and 13 associated themes were identified, illustrated in the Healthcare Provider Compassion Model depicting the dimensions of compassion and their relationship to one another. Compassion was conceptualised as—a virtuous and intentional response to know a person, to discern their needs and ameliorate their suffering through relational understanding and action. Conclusions An empirical foundation of healthcare providers’ perspectives on providing compassionate care was generated. While the dimensions of the Healthcare Provider Compassion Model were congruent with the previously developed Patient Model, further insight into compassion is now evident. The Healthcare Provider Compassion Model provides a model to guide clinical practice and research focused on developing interventions, measures and resources to improve it.en_US
dc.description.sponsorshipSponsored by the Open Access Authors Funden_US
dc.identifier.citationSinclair S, Hack TF, Raffin-Bouchal S, et al What are healthcare providers’ understandings and experiences of compassion? The healthcare compassion model: a grounded theory study of healthcare providers in Canada BMJ Open 2018;8:e019701. doi: 10.1136/bmjopen-2017-019701en_US
dc.identifier.doihttp://dx.doi.org/10.1136/bmjopen-2017-019701en_US
dc.identifier.urihttp://hdl.handle.net/1880/106440
dc.identifier.urihttps://doi.org/10.11575/PRISM/46002
dc.language.isoenen_US
dc.publisherBritish Medical Journalen_US
dc.publisher.facultyNursingen_US
dc.publisher.hasversionPublisher's versionen_US
dc.publisher.institutionUniversity of Calgaryen_US
dc.publisher.policyhttp://www.bmj.com/company/products-services/rights-and-licensing/author-self-archiving-and-permissions/en_US
dc.rightsUnless otherwise indicated, this material is protected by copyright and has been made available with authorization from the copyright owner. You may use this material in any way that is permitted by the Copyright Act or through licensing that has been assigned to the document. For uses that are not allowable under copyright legislation or licensing, you are required to seek permission.en_US
dc.rights.urihttps://creativecommons.org/licenses/by-nc/4.0en_US
dc.titleWhat are healthcare providers' understandings and experiences of compassion? The healthcare compassion model: a grounded theory study of healthcare providers in Canadaen_US
dc.typejournal article
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