“We Are Bridging That Gap”: Insights from Indigenous Hospital Liaisons for Improving Health Care for Indigenous Patients in Alberta

dc.contributor.advisorVoyageur, Cora Jane
dc.contributor.authorLink, Claire MacKinnon
dc.contributor.committeememberDucey, Ariel
dc.contributor.committeememberBarnabé, Cheryl Carmelle Marie
dc.date2020-11
dc.date.accessioned2020-07-06T13:46:12Z
dc.date.available2020-07-06T13:46:12Z
dc.date.issued2020-06-30
dc.description.abstractThis thesis explores the insights of five Indigenous Hospital Liaisons working in Alberta Health Services hospitals to improve health care for Indigenous patients. Indigenous people in Canada often encounter difficulties and obstacles when accessing health care. Previous studies have described the negative experiences that many Indigenous people encounter within hospitals and other health care facilities. Limited research in Alberta prevents an understanding of context-specific barriers that may exist. Additionally, the insights of Indigenous Hospital Liaisons are a new area of research. These frontline employees work directly with Indigenous patients to help them navigate barriers and ultimately improve their hospital experiences. This research uses a strength-based approach to highlight the dedication that Indigenous Hospital Liaisons have to Indigenous patients and provide a more positive image of Indigenous people. In addition to pointing out barriers they believe are commonly encountered by Indigenous people in Alberta, the Indigenous Hospital Liaisons in this research highlight existing resources that can benefit Indigenous patients. They also share their suggestions for changes that may improve hospital experiences for Indigenous people. The findings of this research provide a welcome contrast to the mass of negative and often deficit-based research that dominates the Indigenous health literature and suggest a more positive and optimistic view of the future of health care for Indigenous people in Alberta. Specific recommendations are provided based upon the findings and suggestions for future research involving Indigenous Hospital Liaisons are discussed.en_US
dc.identifier.citationLink, C. M. (2020). “We Are Bridging That Gap”: Insights from Indigenous Hospital Liaisons for Improving Health Care for Indigenous Patients in Alberta (Master's thesis, University of Calgary, Calgary, Canada). Retrieved from https://prism.ucalgary.ca.en_US
dc.identifier.doihttp://dx.doi.org/10.11575/PRISM/37971
dc.identifier.urihttp://hdl.handle.net/1880/112249
dc.language.isoengen_US
dc.publisher.facultyArtsen_US
dc.publisher.institutionUniversity of Calgaryen
dc.rightsUniversity of Calgary graduate students retain copyright ownership and moral rights for their thesis. You may use this material in any way that is permitted by the Copyright Act or through licensing that has been assigned to the document. For uses that are not allowable under copyright legislation or licensing, you are required to seek permission.en_US
dc.subjectIndigenous Healthen_US
dc.subjectHealth Care Experiencesen_US
dc.subjectHealth Care Accessen_US
dc.subjectStrength-Based Researchen_US
dc.subjectIndigenous Studiesen_US
dc.subjectCanadian Health Careen_US
dc.subject.classificationEducation--Healthen_US
dc.subject.classificationEducation--Social Sciencesen_US
dc.subject.classificationNative American Studiesen_US
dc.subject.classificationSociologyen_US
dc.subject.classificationPublic Healthen_US
dc.title“We Are Bridging That Gap”: Insights from Indigenous Hospital Liaisons for Improving Health Care for Indigenous Patients in Albertaen_US
dc.typemaster thesisen_US
thesis.degree.disciplineSociologyen_US
thesis.degree.grantorUniversity of Calgaryen_US
thesis.degree.nameMaster of Arts (MA)en_US
ucalgary.item.requestcopytrueen_US
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