EFFECTS OF AWARENESS SUPPORT ON GROUPWARE USABILITY

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dc.contributor.authorGutwin, Carleng
dc.contributor.authorGreenberg, Sauleng
dc.date.accessioned2008-02-27T22:12:09Z
dc.date.available2008-02-27T22:12:09Z
dc.date.computerscience1999-05-27eng
dc.date.issued1997-09-01eng
dc.description.abstractCollaboration in current real-time groupware systems is often an awkward and clumsy process. We hypothesize that better support for workspace awareness can improve the usability of these shared computational workspaces. We conducted an experiment that compared people's performance on two versions of a groupware interface. The interfaces used workspace miniatures to provide different levels of support for workspace awareness. The basic miniature showed information only about the local user, and the enhanced miniature showed the location and activity of others in the workspace as well. In two of three task types tested, completion times were lower with increased awareness support, and in one task type, communication was more efficient. Participants also greatly preferred the awareness-enhanced system. The study provides empirical evidence of, and underlying reasons for, the value of supporting workspace awareness in groupware.eng
dc.description.notesWe are currently acquiring citations for the work deposited into this collection. We recognize the distribution rights of this item may have been assigned to another entity, other than the author(s) of the work.If you can provide the citation for this work or you think you own the distribution rights to this work please contact the Institutional Repository Administrator at digitize@ucalgary.caeng
dc.identifier.department1997-605-07eng
dc.identifier.doihttp://dx.doi.org/10.11575/PRISM/30677
dc.identifier.urihttp://hdl.handle.net/1880/45967
dc.language.isoEngeng
dc.publisher.corporateUniversity of Calgaryeng
dc.publisher.facultyScienceeng
dc.subjectComputer Scienceeng
dc.titleEFFECTS OF AWARENESS SUPPORT ON GROUPWARE USABILITYeng
dc.typeunknown
thesis.degree.disciplineComputer Scienceeng
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