Examining the Relationship Between Work Stress and Employee Outcomes: A Longitudinal Moderated-Mediation Model

dc.contributor.advisorChapman, Derek S.
dc.contributor.authorMayers, David Adam
dc.contributor.committeememberLee, Kibeom
dc.contributor.committeememberSulsky, Lorne
dc.contributor.committeememberEllard, John H.
dc.contributor.committeememberTurner, Nick
dc.date2019-06
dc.date.accessioned2018-10-19T17:47:35Z
dc.date.available2018-10-19T17:47:35Z
dc.date.issued2018-10-18
dc.description.abstractThe experience of work stress is widespread and often associated with deleterious employee outcomes. However, researchers have found that some types of work stress are associated with beneficial employee outcomes. Hindrance stress, which is evoked by threatening aspects of a job, has consistently been related to negative outcomes. On the other hand, stress that emanates from opportunities for growth and gain (challenge), has been associated with positive outcomes. Little is known about the psychological mechanisms responsible for these effects. The purpose of this dissertation is extend previous empirical and theoretical work on the relationship between work stress and employee outcomes. To this end, a new model of stress was developed to investigate perceptions of Need-Supply (N-S) fit (the match between employee needs and organizational supplies) as an explanation (mediator) for the relationship between the experience of challenge and hindrance stress with several employee outcomes. In addition, job self-efficacy (beliefs about the ability to perform work related tasks) was proposed of moderate the mediated effect of challenge stress; self-esteem (an overall appraisal of self-worth) was proposed to moderate the mediated effect of hindrance stress. A full three-wave panel study was carried out using sample of full-time employees across a wide range of industries, located in a large Western Canadian City. Generally, the results of this study provided mixed support for perceptions N-S fit as a mediating mechanism linking stress to employee outcomes. The data failed to support lagged relationships of stress on perceptions of N-S fit. Some support was found for a model where the relationship between stress and perceptions of N-S fit happens in the same temporal space. The moderating effects of job self-efficacy and self-esteem failed to find support. Overall, the results suggest that perceptions of N-S fit and job attitudes are relatively stable and resistant to lagged relationships of stress over a six month time span. Theoretical implications, limitations, suggestions for suture research, and managerial implications are discussed.en_US
dc.identifier.citationMayers, D. A. (2018). Examining the Relationship Between Work Stress and Employee Outcomes: A Longitudinal Moderated-Mediation Model (Doctoral thesis, University of Calgary, Calgary, Canada). Retrieved from https://prism.ucalgary.ca. doi:10.11575/PRISM/33216en_US
dc.identifier.doihttp://dx.doi.org/10.11575/PRISM/33216
dc.identifier.urihttp://hdl.handle.net/1880/108904
dc.language.isoeng
dc.publisher.facultyArts
dc.publisher.facultyGraduate Studies
dc.publisher.institutionUniversity of Calgaryen
dc.publisher.placeCalgaryen
dc.rightsUniversity of Calgary graduate students retain copyright ownership and moral rights for their thesis. You may use this material in any way that is permitted by the Copyright Act or through licensing that has been assigned to the document. For uses that are not allowable under copyright legislation or licensing, you are required to seek permission.
dc.subjectJob
dc.subjectStress
dc.subjectChallenge Stress
dc.subjectHindrance Stress
dc.subjectPerceived Need-Supply Fit
dc.subjectJob Satisfaction
dc.subjectOrganizational Commitment
dc.subjectTurnover Intentions
dc.subject.classificationEducation--Industrialen_US
dc.subject.classificationSociology--Organizationalen_US
dc.subject.classificationPsychologyen_US
dc.titleExamining the Relationship Between Work Stress and Employee Outcomes: A Longitudinal Moderated-Mediation Model
dc.typedoctoral thesis
thesis.degree.disciplinePsychology
thesis.degree.grantorUniversity of Calgary
thesis.degree.nameDoctor of Philosophy (PhD)
ucalgary.item.requestcopytrue
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