Three Perspectives for Evaluating Human-Robot Interaction

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dc.contributor.authorYoung, Jameseng
dc.contributor.authorSung, JaYoungeng
dc.contributor.authorVoida, Amyeng
dc.contributor.authorSharlin, Ehudeng
dc.contributor.authorIgarashi, Takeoeng
dc.contributor.authorChristensen, Henrikeng
dc.contributor.authorGrinter, Rebeccaeng
dc.date.accessioned2010-03-19T19:34:32Z
dc.date.available2010-03-19T19:34:32Z
dc.date.issued2010-03-19T19:34:32Z
dc.description.abstractThe experience of interacting with a robot has been shown to be very different in comparison to people's interaction experience with other technologies and artifacts, and often has a strong social or emotional component { a fact that raises concerns related to evaluation. In this paper we outline how this difference is due in part to the general complexity of robots' overall context of interaction, related to their dynamic presence in the real world and their tendency to invoke a sense of agency. A growing body of work in Human-Robot Interaction (HRI) focuses on exploring this overall context and tries to unpack what exactly is unique about interaction with robots, often through leveraging evaluation methods and frameworks designed for more-traditional HCI. We raise the concern that, due to these differences, HCI evaluation methods should be applied to HRI with care, and we present a survey of HCI evaluation techniques from the perspective of the unique challenges of robots. Further, we have developed a new set of tools to aid evaluators in targeting and unpacking the holistic human-robot interaction experience. Our technique surrounds the development of a map of interaction experience possibilities and, as part of this, we present a set of three perspectives for targeting specific components of interaction experience, and demonstrate how these tools can be practically used in evaluation.eng
dc.description.refereedNoeng
dc.identifier.department2010-954-03eng
dc.identifier.doihttp://dx.doi.org/10.11575/PRISM/31044
dc.identifier.urihttp://hdl.handle.net/1880/47788
dc.language.isoengeng
dc.publisher.corporateUniversity of Calgaryeng
dc.publisher.facultyScienceeng
dc.subjectHuman-Robot Interactioneng
dc.subject.otherSoftware psychology, HRI, HCIeng
dc.titleThree Perspectives for Evaluating Human-Robot Interactioneng
dc.typetechnical reporteng
thesis.degree.disciplineComputer Scienceeng
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